Retention Analyst - Farming

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🕒 May 19

🏢🏡 São Paulo – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Stone & Company

Stone & Company

WebsiteLinkedIn

1 - 10 employees

Stone + Company, a management and strategy consulting firm, enables its corporate clients to deliver top results by transforming fragmented strategies or developing new ones into a cohesive game plan for achieving superior performance and true team alignment, fast.

📋 Description

• Assist customers. • Identify opportunities and solution needs for the customer’s business, creating value. • Respond to customer requests and identify opportunities for upsell, cross-sell, negotiations and new business avenues to drive sales. • Identify potential issues customers may face and act to improve their performance. • Communicate with Product, Risk and Support teams to resolve problems, sell and implement new solutions.

🎯 Requirements

• Results- and target-oriented. • Analytical skills. • Excellent communication and interpersonal skills. • Proactivity and resilience to solve problems and suggest improvements. • Organizational skills to manage your activities and customer pipeline. • Previous experience in the commercial/sales area. • Basic Excel knowledge.

🏖️ Benefits

• Health and Dental Insurance • Vitta Digital Hospital: multidisciplinary medical team, therapists and a health team available 24/7 for quick and convenient care • Meal and/or Food Allowance - Sodexo • Gympass • Childcare Assistance - for children up to 5 years and 11 months • Life Insurance • Transportation Allowance • SESC Partnership • Fixed Salary • Variable Compensation (for some positions) • Education Benefit - internal platform with access to books, podcasts, trainings and video lessons for self-development (Studa and StoneCo Library)

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