Senior Manager, Salesforce, Revenue Operations

🕒 4 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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Stord

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

☁️ SaaS

🚗 Transport

🛍️ eCommerce

SaaS • Transport • eCommerce

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

📋 Description

• Own Salesforce day-to-day as the primary administrator across Sales, Marketing, and CX • Architect and maintain the SFDC instance • Mature Sales and Marketing automations • Own CX case support workflows and automations within Salesforce • Build a unified data governance framework • Manage contractor and consultant relationships • Drive project management across all Salesforce workstreams • Design and operationalize a mature deal desk process • Partner with Finance and Legal to streamline deal desk workflows • Partner with CX to build renewal opportunity tracking in Salesforce • Establish deal desk playbooks and commercial guardrails

🎯 Requirements

• 5–8 years of Salesforce administration and Revenue Operations experience at a high-growth B2B SaaS or complex B2B company • Demonstrated experience building and governing a Salesforce environment at scale • Deep hands-on Salesforce technical proficiency • Hands-on experience building deal desk processes, quote-to-cash workflows, and renewal tracking inside Salesforce • Experience building complex deal structures • Proven ability to manage external contractors and consultants • Multiple Salesforce certifications strongly preferred • Opinionated and collaborative • Clear communicator with exec presence

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities