Client Delivery Operations

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Storyteller

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

☁️ SaaS

📱 Media

🤝 B2B

SaaS • Media • B2B

Storyteller is a developer-focused platform that provides embeddable SDKs, APIs and a CMS to add Stories and TikTok-style vertical video feeds to mobile apps and websites. It offers purpose-built native SDKs for iOS, Android, React Native and Web, plus content management, analytics, native ad support and enterprise features (SSO, SLAs, integrations) so companies can accelerate delivery of immersive short-form content and boost user engagement and revenue.

📋 Description

• Help move client work forward across onboarding, configuration, and feature rollouts • Create clear actions, priorities, owners, and next steps from unclear client needs • Coordinate with account, product, engineering, support, and operations teams • Investigate client issues and identify blockers • Use AI and internal tools to accelerate workflows • Maintain clear visibility on status and next actions • Communicate effectively with clients and internal teams • Improve delivery playbooks and operating habits

🎯 Requirements

• High ownership • High agency • Strong written communication • Comfort with ambiguity • Technical mindedness • Good judgment • Ability to manage multiple workstreams • Practical AI usage • Standards and performance honesty • Outcome orientation • Experience in client operations or similar roles (nice to have) • Experience with SaaS platforms (nice to have) • Experience working with sports, media, or live digital products (nice to have)

🏖️ Benefits

• 33 Days Paid Leave