Client Delivery Operations

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Storyteller

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

☁️ SaaS

📱 Media

🤝 B2B

SaaS • Media • B2B

Storyteller is a developer-focused platform that provides embeddable SDKs, APIs and a CMS to add Stories and TikTok-style vertical video feeds to mobile apps and websites. It offers purpose-built native SDKs for iOS, Android, React Native and Web, plus content management, analytics, native ad support and enterprise features (SSO, SLAs, integrations) so companies can accelerate delivery of immersive short-form content and boost user engagement and revenue.

📋 Description

• Help move client work forward across onboarding • Assist in configuration and feature rollouts • Resolve client issues and ensure product adoption • Collaborate with account managers, product, engineering, and support teams • Own execution for client workstreams • Investigate client issues and check configurations • Use AI and internal tools for documentation and analysis • Maintain visibility on status and actions • Communicate effectively with clients and internal teams • Improve delivery playbooks and templates

🎯 Requirements

• High ownership • High agency • Strong written communication • Comfort with ambiguity • Technical mindedness • Good judgment • Ability to manage multiple workstreams • Practical AI usage • Standards and performance honesty • Outcome orientation • Experience in client operations, product operations, implementation, delivery, support, customer success, or technical account management (nice to have) • Experience with SaaS platforms, integrations, CMS tools, or developer-facing products (nice to have) • Experience working with sports, media, content, or live digital products (nice to have)

🏖️ Benefits

• 33 Days Paid Leave