Software Trainer – Law Firm Management Solutions

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stp.one | Simplify Legal Work

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤖 Artificial Intelligence

📋 Compliance

☁️ SaaS

Artificial Intelligence • Compliance • SaaS

stp. one is a leading provider of AI-based legal tech software designed to simplify and enhance legal work for law firms, insolvency administrators, creditors, and corporate legal departments. The company offers a comprehensive suite of productivity tools aimed at streamlining legal processes such as case management, contract lifecycle management, and insolvency processing. With solutions like the digital Legal Twin® and AI Smart Claims, stp. one enhances productivity and efficiency, allowing legal professionals to focus on their core expertise. The platform also provides tools for document management, conflict checks, time tracking, and billing, making it indispensable for achieving seamless legal operations.

📋 Description

• You are responsible for our customers in the area of law firm management across Germany. • You manage your own client portfolio and accompany clients throughout the entire customer lifecycle, from onboarding to offboarding. • The primary focus of your role is delivering external software trainings, coaching sessions and workshops (mostly remote). • Analyze and manage customer needs. • Provide comprehensive support and consulting to our customers on solutions and processes through the use of our products. • Gather and evaluate customer feedback to optimize products and processes. • Support the design, preparation and implementation of software projects. • Conduct customer-side QBRs (Quarterly Business Reviews) in close coordination with stakeholders (mostly remote).

🎯 Requirements

• Completed degree in IT, law or business administration, or a comparable qualification; alternatively completed training as a legal assistant (Rechtsanwaltsfachangestellte). • Preferably work experience in a law firm. • You should have subject-matter and legal knowledge relevant to our customers’ area of activity. • Experience working with one or more law firm software systems. • At least 2 years of professional experience in a comparable role as a software trainer or in similar positions such as (Key) Account Manager, Customer Success Manager, etc. • Excellent German and English skills, both written and spoken. • Nice to have: ideally initial experience in project management or consulting.

🏖️ Benefits

• Annual training budget plus defined career paths. • Employee referral bonus. • Mobility options: e.g., e-bike leasing and subsidies for public transportation. • Workation: up to 30 days per year within the EU. • Computer/monitor work glasses. • Tax-free non-cash benefits. • Company events & celebrations (summer party, annual kickoff, etc.). • Flexible working models (hybrid, home office, part-time, etc.). • English courses for all levels.