Head of Growth and Operations

Job not on LinkedIn

🔥 0 minutes ago

🌐 Philippines, India, +4 more countries – Remote

🇵🇭 Philippines – Remote 🇮🇳 India – Remote 🇪🇬 Egypt – Remote 🇵🇰 Pakistan – Remote 🇳🇬 Nigeria – Remote 🇵🇱 Poland – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stranger Soccer

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚽ Sports

👥 B2C

🏪 Marketplace

Sports • B2C • Marketplace

Stranger Soccer is a platform designed to make playing football as easy as going for a jog. The platform allows users to browse games available at various times and locations, book slots quickly, and play with the ease of showing up at the booked time. With a presence in cities like Singapore, Sydney, and San Francisco, and plans to expand further, Stranger Soccer aims to make playing football as popular as watching it. The company encourages communal play and offers memberships for savings, providing an accessible way for football enthusiasts to engage in the sport regularly. Their service includes features like official hosts for games, the ability to book friendlies, and a system to connect with other players, making it a comprehensive solution for recreational football.

📋 Description

• Run the business day-to-day on everything that does not require physical presence • Own strategy, data, growth, systems, and the operating rhythm • Report directly to the CEO as the second-most senior person in the business • Manage P&L visibility and margin performance • Own growth strategy across acquisition, retention, pricing, and membership economics • Conduct weekly and monthly KPI reviews and monitor business health • Perform competitive analysis and product positioning • Manage Membership and Unlimited Pass performance • Allocate paid acquisition and marketing spend • Run retention campaigns across all channels • Manage SEO, GBP, and partnership channels • Map customer journeys and design interventions • Design, document, and enforce SOPs • Build reporting and dashboards • Establish a monthly review framework with the CEO • Coordinate with the HQ product team on roadmap and prioritization • Document weekend priorities and complete the Friday delegation handoff • Directly manage three Field Growth Operators • Manage the remote Customer Service / Ops team of two people; build SOPs, set and track KPIs, coach, and expand their capabilities • Coordinate with external SEO, legal, accounting, and product partners • Provide input into hiring and firing decisions • Work fully online Monday to Friday during core hours of 11:00–19:00 UAE time, with extended coverage from 19:00–21:00 UAE time for time-sensitive game-night issues • Remain offline on Saturdays and Sundays except for genuine emergencies • Do not attend games physically, live in Dubai, handle in-person customer disputes, or conduct venue walkthroughs

🎯 Requirements

• 5–8 years of experience, at least 3 in a growth-stage startup • Background in marketplace, consumer tech, food delivery, ride-hailing, fitness, or similar two-sided businesses strongly preferred • Demonstrated experience growing and scaling a business with measurable results • P&L exposure, real growth metrics, and real customer behavior experience • Strong analytical ability to procure data, analyze it, and act on insights • Proactive, independent operating style; able to identify problems, propose solutions, and execute independently • Experience managing distributed teams, or working as a senior individual contributor across multiple workstreams • English fluency essential; Arabic a bonus • Ability to write clearly and concisely for async communication • Comfort with ambiguity and startup grit • Honesty over politics, ownership over blame, data over opinions, speed over perfection, and self-direction over supervision

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