Senior Manager, Talent Development

🕒 March 29

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Logo of Summit School Services LLC

Summit School Services LLC

10,000+ employees

🚗 Transport

📚 Education

Transport • Education

Summit School Services LLC is a North American student transportation provider that recently rebranded from National Express LLC under new ownership. The company operates large school bus fleets and well-known regional brands such as Durham School Services, Stock Transportation, and Petermann Bus, serving hundreds of school districts and transporting hundreds of thousands to over a million students daily. In addition to school bus services, it provides shuttle and transit solutions for universities, companies, and communities, and emphasizes safety, community engagement, employee development, and customer service. A new website and brand rollout for Summit School Services LLC are forthcoming.

📋 Description

• Work with HR business partners and business leaders to identify and address organizational learning needs • Develop and implement innovative, creative, high-impact talent management programs that enable organizational, team and employee and business performance • Develop and ensure delivery of training to support business initiatives such as the implementation of new tools, technologies, and operational or maintenance processes • Support Driver in Training – Transforming the Ride, a project to implement regional training centers and oversee the Smith Certification process, required by all trainers to delivery Smith Systems defensive driving materials • Support the ASE program by ensuring maintenance technicians have access to training and testing required for certification • Support EV (Electric Vehicle) vendor relations towards the development and administration of vehicle maintenance trainings for each EV supplier • Maximize learning resources to address all operations key priorities, initiatives, campaigns, and strategic objectives • Contribute to thought leadership on instructional design, knowledge management best practices and use of innovative technologies and approaches • Leverage and manage external consultants or suppliers to ensure timely delivery of services within budget, and maximum ROI by impact on the end users • Oversee the administration and maximize the use of the Talogy’s Caliper behavioral assessment tool for use in competency development and selection processes • Support the design, implementation, and reporting of learning and performance management related tasks using the company’s talent management platform.

🎯 Requirements

• Bachelor’s Degree in Business Administration, Human Resources or related field; advanced degree preferred • 8 – 10 years’ experience in human resources with a minimum of 5 years’ experience in talent development and performance management • Proven professional experience in all aspects of talent development: content development and delivery, change management, facilitation, performance improvement, and skills assessment • Strong experience with administration and configuration of learning management, learning experience, and performance management systems and tools; Cornerstone On Demand preferred • Proven experience with vendor and supplier management • Proven ability to move between strategy and execution • Strong executive presence and experience influencing senior executives • Excellent written, verbal, and presentation skills with significant experience presenting to audiences of all levels and sizes.

🏖️ Benefits

• medical, dental, vision, basic life insurance coverage • holiday pay • PTO accrual • retirement savings plan

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