Customer Service Representative

🕒 May 19

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sumsub

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

📋 Compliance

☁️ SaaS

🤝 B2B

💰 $30M Series B - Sumsub on 2022-12

Compliance • SaaS • B2B

Sumsub is a compliance-focused technology company that provides SaaS solutions for transaction monitoring, product compliance, and related operational and pre-sales support to businesses. The company appears to operate an online platform with roles across operations, legal/compliance, and technical support, and targets other businesses with its services and tools.

📋 Description

• Effectively interact with users, including both verbal and written communication. • Safeguard data, ensuring confidentiality and security. • Adherence to legal regulations and company standards. • Paying attention to detail and precision when carrying out tasks. • Continuous updating of knowledge and skills in line with industry and regulatory changes. • Only inbound calls, no outbound calls, chats or emails required. No customer support or complaint handling required. Simply guide the user through all necessary steps.

🎯 Requirements

• Previous experience in customer service-based roles is considered an advantage, but no work experience is required . • Fluent German, English & Arabic/Turkish. All 3 languages are required for the communication with our clients. • Good communication skills • Ability to navigate a large amount of information • Able to have days off during the week instead of the weekend

🏖️ Benefits

• Work with impact. Our mission is to build a digital world that is secure and inclusive for everyone. Your work here will contribute directly to that mission and help shape how people experience trust online. • Global reach. You will work on campaigns that cross cultures, languages, and borders, and see your ideas land globally. • Growth that is real. Clear goals, open feedback, personal development plans, and support for learning and industry events. We do not just talk about growth, we make sure it happens. • No borders. You will collaborate with colleagues from 74 countries, bringing together different skills, backgrounds, and perspectives. This mix makes our work stronger, more creative, and easier to adapt. • Culture that fits. No heavy bureaucracy, no fake fun. We share wins, celebrate together, and keep things people and pet-friendly (yes, our logo is a dog). Let’s make the online world a safer place together!