Senior Manager, Data Analytics

🕒 March 18

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Logo of SupplyHouse.com

SupplyHouse.com

501 - 1000 employees

Founded 2004

🛍️ eCommerce

🛒 Retail

👥 B2C

eCommerce • Retail • B2C

SupplyHouse. com is an online retailer specializing in providing a wide range of plumbing, heating, HVAC, and electrical supplies. The company offers various products, including PEX supplies, fittings, valves, tools, and resources for both professional and amateur DIYers. With a focus on offering a comprehensive selection of parts and materials, SupplyHouse. com supports its customers with fast shipping, easy returns, and customer-centric services. The company is committed to serving trade professionals as well as general consumers by providing access to a vast inventory and competitive pricing.

📋 Description

• Manage, coach, and develop the team by setting clear goals, supporting career growth, and maintaining high standards of quality • Own team execution through intake and prioritization, roadmap planning, stakeholder communication, and reliable delivery of insights and analyses • Establish best practices for analytics delivery (e.g.: documentation, QA, reproducibility, peer review, and governance) • Partner with leaders and teams across functions such as Marketing, Merchandising, Fulfillment Operations, Customer Service, and Human Resources to define the right questions, metrics, and measurement approaches • Translate ambiguous business questions into structured analysis, decision-ready recommendations, and success metrics to track impact post-launch • Standardize governed KPI definitions and create a proactive culture of controlled measurement and accountability • Lead selection and implementation of a cross-functional BI tool including requirements gathering, evaluation, proof-of-concepts, and cost/value analysis • Define governance for the BI ecosystem (e.g.: shared metrics definitions and documentation standards) • Drive adoption through enablement such as training, templates, office hours, and continuous improvement based on feedback • Partner with Data Engineering and IT to ensure analytics needs are met through strong data modeling, reliable pipelines, and clean source-of-truth datasets • Bring fluency in GCP-based analytics environments (e.g.: BigQuery and related tooling) to guide scalable analytics design and best practices • Advocate for data quality and reliability through monitoring, lineage, documentation/cataloging, and consistent definitions across domains • Operate effectively in a centralized team model today while identifying opportunities to improve responsiveness and impact • Propose and help implement future-state approaches (e.g.: embedded analysts for key functions, hub-and-spoke, hybrid support, etc.) as the company scales

🎯 Requirements

• Bachelor's degree in Analytics, Statistics, Economics, Computer Science, Engineering, or a related field • A minimum of 7 years of experience in Analytics/BI/Data (or equivalent) • a minimum of 3 years of people management experience • Proven experience delivering dashboards, reporting, and developing insights and analysis across multiple business functions • Strong SQL skills and ability to review analytics work for correctness and performance • Hands-on experience with modern BI tools (e.g.: Tableau, Power BI, Looker, Mode, ThoughtSpot, or similar) • Demonstrated ability to define metrics/KPIs, align stakeholders, and build scalable self-serve analytics • Familiarity working in a GCP environment (e.g.: BigQuery-centric analytics workflows) • Working knowledge of data architecture concepts (e.g.: data warehousing/lakehouse patterns, dimensional modeling, ETL/ELT, and governance)

🏖️ Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options • 401(k) with up to 4% company match • Paid vacation, sick time, and holidays • Company-paid basic life insurance and long-term disability • Discounted auto, home, and pet insurance programs • Flexible Spending Account (FSA) • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) • Company-provided equipment and one-time $250 work from home stipend • $750 annual professional development budget • $25 monthly Grubhub credit • Company rewards and recognition program • And more!

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