IT Operations, Financial Administrator

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🕒 April 21

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Support Tech

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🤝 B2B

🏢 Enterprise

💼 Consulting

B2B • Enterprise • Consulting

Support Tech is a technology deployment and support services company focused on multi-site IT system installation, deployment, and ongoing support. The company positions itself as a problem-solver and innovator that manages projects of any scale using its own back-end project management software and a global network of trusted partners. Support Tech emphasizes deployment/install best practices, continuous improvement, and delivering up-to-date technology solutions to business clients.

📋 Description

• Master-Level Data Systems: Design, build, and maintain complex data-mapping structures in Excel or Google Sheets (utilizing advanced formulas, XLOOKUP, Pivot Tables, and interconnected data sets). • IT Financial Management: Execute end-to-end invoicing specifically for IT field services, ensuring labor hours, travel expenses, and hardware costs are mapped accurately to client accounts. • Systems Integration: Audit and optimize the flow of data between our field service management tools and internal financial reporting spreadsheets. • Talent Sourcing: Manage the recruitment lifecycle for IT staff and field technicians, screening resumes for specific industry certifications and hands-on infrastructure experience. • Professional Vetting: Conduct initial screenings to ensure candidates meet Support Tech LLC’s standards for "crystal clear" English communication and technical competence. • Administrative Onboarding: Facilitate the transition of new hires/contractors by managing documentation and system access. • Process Documentation: Create and update Standard Operating Procedures (SOPs) for site deployments, dispatching, and financial reconciliation. • Executive Liaison: Provide Senior Management with clean, visual data dashboards and serve as a professional point of contact for high-level client queries.

🎯 Requirements

• IT Industry Background: Prior experience or strong knowledge in IT Infrastructure and Field Services (e.g., rack-and-stack, structured cabling, networking, and SLA management). • English Fluency: Native or bilingual proficiency (C2 level). Your written and verbal communication must be polished, professional, and clear. • Data Mastery: You must be a "power user" of spreadsheets. Experience with data mapping and logic-based data organization is non-negotiable. • Detail Orientation: A near-obsessive focus on accuracy, particularly regarding financial tasks and invoicing. • Software Proficiency: High comfort level with G-Suite and invoicing software (e.g., ZOHO Books).

🏖️ Benefits

• Remote-First Flexibility • A Culture of "Clear Communication" • Professional Growth & Industry Exposure • Impact & Ownership • Stable, Results-Oriented Environment