Billing Analyst, Level 2 – Project Based

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

💰 $500k Seed Round - SupportNinja on 2015-04

B2B • Artificial Intelligence • Enterprise

SupportNinja is an AI-enabled outsourcing and customer experience (CX) provider that offers scalable, tech-powered outsourcing services for fast-growing companies. They combine human agents with AI-powered workflows (branded NinjaAI) to deliver customer support, technical support, customer onboarding, conversion, renewals, content moderation, data operations, and finance & accounting services. SupportNinja emphasizes privacy-first design and compliance (SOC 2 Type 2, PCI-DSS, HIPAA, GDPR), offers a Management-as-a-Service (MaaS) launch process, and positions itself as a partner to enterprise and growth-stage businesses seeking to extend capacity and improve outcomes across the customer journey.

📋 Description

• Review and approve new and updated customer subscriptions for accuracy and completeness • Maintain and update subscription records within billing systems • Validate billing data and identify discrepancies across systems • Investigate and resolve billing discrepancies, escalating issues when needed • Maintain and review validation reports related to invoicing and accounts receivable • Support occasional customer billing inquiries and issue resolution • Assist with month-end billing processes • Ensure billable activity is captured, billed, and validated • Perform data checks and reconciliations for monthly billing • Support the collections team with account reconciliations and discrepancy resolution

🎯 Requirements

• 2–4+ years of experience in billing, accounts receivable, or a related function • Strong attention to detail and a focus on data accuracy and integrity • Proficient in Excel, including formulas (VLOOKUP/XLOOKUP, pivot tables, IF statements) • Comfortable working within billing and financial systems such as NetSuite, Salesforce, or similar platforms • Systems-savvy and able to navigate, validate, and reconcile data across multiple tools • Able to identify discrepancies, investigate root causes, and resolve issues efficiently • Adaptable and able to learn new systems and processes quickly

🏖️ Benefits

• Competitive compensation • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off • Birthday leave • Bonus and incentive plans • Opportunities for skills training and personal and professional development • Employee Referral Program • Company-provided equipment

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