SEO Content Writer – Seasonal

🕒 July 17

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

🤖 Artificial Intelligence

🏢 Enterprise

💰 $500k Seed Round - SupportNinja on 2015-04

B2B • Artificial Intelligence • Enterprise

SupportNinja is an AI-enabled outsourcing and customer experience (CX) provider that offers scalable, tech-powered outsourcing services for fast-growing companies. They combine human agents with AI-powered workflows (branded NinjaAI) to deliver customer support, technical support, customer onboarding, conversion, renewals, content moderation, data operations, and finance & accounting services. SupportNinja emphasizes privacy-first design and compliance (SOC 2 Type 2, PCI-DSS, HIPAA, GDPR), offers a Management-as-a-Service (MaaS) launch process, and positions itself as a partner to enterprise and growth-stage businesses seeking to extend capacity and improve outcomes across the customer journey.

📋 Description

• Provide exceptional content for dental and medical SEO clients • Collaborate closely with SEO Analysts and Website Onboarding • Write and improve website copy including homepage content, procedural pages, doctor bios, Google Business Profile content, and patient review intro copy • Execute on content strategies developed by SEO Analysts • Conduct research and competitive analysis to ensure content is accurate, differentiated, and high-quality • Thoroughly proofread and self-edit all work before submission • Apply SEO best practices to all content • Receive content briefs from SEO Analysts for SEO content assignments • Receive customer questionnaires for homepage and custom content projects • Track all projects and workflows in JIRA and HubSpot • Communicate proactively with your supervisor and stakeholders if timelines are at risk • Collaborate directly with clients to understand their goals, brand, target audience, and practice details

🎯 Requirements

• At least 6 months of experience in medical industry • 1-2 years experience in content writing • Understanding of SEO best practices and experience integrating them into copywriting • Strong storytelling ability for homepage copy, bios, and patient-facing content • Experience creating content for SEO and/or digital marketing campaigns • Ability to manage multiple projects simultaneously and adapt as priorities shift • Previous experience writing for a dental or medical marketing agency • Certified Medical Content Writer (CMCW) certification • Knowledge of the dental industry • College-level degree in English, Communications, or a related field

🏖️ Benefits

• Work Setup: Remote • Schedule: 9am-6pm EST • Equipment Details: BYOD