Data Entry – Seasonal

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

📋 Description

• Manually downloading bills from the utility website and uploading them to the company portal • Execute fast, accurate non-voice transaction processing including data parsing, data entry, and updating information • Closely follow process workflows and support in implementing initiatives and projects as directed by leadership. • Solicit and readily accept constructive feedback • Eager to learn new systems and processes • Demonstrate close attention to detail and thorough review of one’s work with a focus on quality • Understand the value of workflows, efficiency, and accuracy when processing repetitive operational tasks with high accountability • Solutions-focused, viewing challenges as an opportunity to resolve problems and work through them • Exhaust available resources and materials to resolve issues but knows how to seek consultation from peers and seniors when needed • Exhibit good stakeholder management, ensuring client expectations are set and able to recalibrate when necessary • Express ideas and suggestions in support of the team’s success • See tasks through to completion and offers support as needed • Able to communicate clearly and effectively with fellow consultants, leadership, and client contacts • Collaborate closely with team leader/manager regarding issues or concerns with daily tasks and activities • Sending questions to POC at end of the day regarding any issues with utility accounts • Perform other duties as assigned.

🎯 Requirements

• Good written and oral communication skills in English • A high level of process-orientation, digital organization, and resourcefulness • Ability to work effectively in sensitive and high-stress situations • Ability to work in a fast paced environment and multi task • Consistently perform with high accuracy and attention to detail • Basic knowledge working with Google Sheets, Excel, etc. • Minimum of 6 months of experience as a Data Processing Specialist. • Graduate of an Associate or Bachelor’s degree; undergraduate with a minimum 1 year of experience as a Data Processing Specialist outbound call - you need to call the company that the account is activated - email or call

🏖️ Benefits

• Competitive compensation • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off, birthday leave • Bonus and incentive plans • Opportunities for skills training and personal and professional development • Experience infinite fun so you can have infinite growth.