SupportNinja
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
Linux Support Specialist
Job not on LinkedIn
October 21
SupportNinja
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
📋 Description
• Provide technical support and troubleshooting for Linux-based systems and applications • Diagnose and resolve complex technical issues related to Linux operating systems, networking, and software • Assist users with system configuration, maintenance, and optimization • Stay up-to-date on the latest Linux distributions, updates, and security patches • Collaborate with other IT teams to ensure smooth system operations • Document and track customer inquiries and resolutions
🎯 Requirements
• Bachelor's degree in computer science, Information Technology, or a related field • 1-3 years of experience in Linux system administration or technical support • Strong knowledge of Linux operating systems and command-line interface • Excellent problem-solving and troubleshooting skills • Ability to learn and adapt to new technologies quickly • Strong Communication and Interpersonal skills
🏖️ Benefits
• Competitive compensation • HMO activated on your 1st day • Remote • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • Generous Paid time off + birthday leave • Opportunities for skills training and professional development
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