Software QA Tester – Automation Testing

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Logo of SupportNinja

SupportNinja

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

📋 Description

• Develop, execute, and maintain test plans, cases, and regression suites • Perform various types of testing, including functional, exploratory, integration, and API testing • Track defects through to resolution and contribute to automated testing initiatives • Collaborate with teams during sprint planning and requirement refinement • Advocate for quality throughout the software development lifecycle

🎯 Requirements

• 3+ years of experience in quality assurance or engineering • Understanding of software testing methodologies, defect lifecycles, and modern web/API applications • Experience with tools such as GitHub, Jira, SQL, and Postman • Familiarity with automation frameworks and regression testing • Preferred skills include experience with UI testing tools (e.g., Playwright, Cypress, Selenium), CI/CD pipelines, and payment flow validation

🏖️ Benefits

• Remote setup • Competitive compensation • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off, birthday leave • Bonus and incentive plans • Opportunities for skills training and personal and professional development • Employee Referral Program

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