SAP Primary Support Engineer

🔥 3 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📞 Support Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Support Revolution

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🏢 Enterprise

☁️ SaaS

💳 Fintech

Enterprise • SaaS • Fintech

Support Revolution is a company that specializes in providing third-party support services for Oracle and SAP products. They offer cost-effective maintenance and support solutions aimed at reducing support costs significantly—potentially by up to 90%—while ensuring personalized service and operational continuity for businesses relying on legacy software systems such as PeopleSoft, Exadata, and SAP. Their services include proactive support, data migration, and managed services, empowering clients to optimize their IT expenditures and enhance productivity.

📋 Description

• Provide expert SAP support across modules such as SD, FICO, HR/Payroll, WM, BW and/or MM • Investigate issues, identify root causes and deliver effective solutions • Troubleshoot, configure and optimise SAP solutions • Act as a trusted client point of contact and bridge technical and business teams • Lead client discussions and communicate solutions clearly • Work with SAP delivery and development teams to implement, test and validate fixes • Meet agreed SLAs and quality standards • Identify recurring issues and recommend preventative measures • Implement improvements to enhance system functionality and client experience • Stay current with SAP releases, best practices, industry trends, AI and emerging technologies • Contribute technical insights, best practices and lessons learned across the SAP practice

🎯 Requirements

• 8+ years of SAP functional experience • Strong expertise in one or more SAP modules, including SD, FICO, HR/Payroll, WM, BW and/or MM • Strong hands-on SAP ABAP experience • Good understanding of technical SAP environments • Experience investigating, diagnosing and resolving complex SAP issues • Strong SAP configuration and troubleshooting skills • Experience working across technical and functional teams • Excellent analytical and problem-solving skills • Strong communication skills and confidence working directly with clients and business stakeholders • Ability to take ownership of cases and drive issues through to resolution while meeting SLAs • Collaborative mindset and willingness to share knowledge • Continuous improvement mindset and interest in SAP innovation, AI and emerging technologies

🏖️ Benefits

• Full-time, fully remote work • Support Revolution processes personal data in accordance with its Fair Processing Notice for recruitment and selection

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