SUPREME HYDRATIONS INC
11 - 50 employees
Founded 2019
We offer virtual solutions for self-employment with opportunities which enable candidates to govern their own work life balance resulting in maximizing productivity and earning potential.
Customer Support Representative
Job not on LinkedIn
🕒 March 31
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SUPREME HYDRATIONS INC
11 - 50 employees
Founded 2019
We offer virtual solutions for self-employment with opportunities which enable candidates to govern their own work life balance resulting in maximizing productivity and earning potential.
📋 Description
• Manage large amounts of incoming calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers
🎯 Requirements
• Proven customer support experience or experience as a client service representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • High school degree
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