Patient Account Representative

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🕒 April 21

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Logo of Surgery Partners, Inc

Surgery Partners, Inc

10,000+ employees

Founded 2004

👥 B2C

🤝 B2B

B2C • B2B

Surgery Partners, Inc. is a leading operator of surgical facilities and ancillary healthcare services, owning and managing more than 250 locations across 30 U. S. states. The company partners with physicians and hospitals to provide ambulatory surgery centers, multi-specialty physician practices, anesthesia services and other outpatient specialty care, serving hundreds of thousands of patients annually. Surgery Partners emphasizes flexible local partnerships (partner, affiliate, or employed physicians) and an integrated delivery model to deliver value to patients, physicians and payors.

📋 Description

• Identify delinquent accounts, aging periods, and payment sources • Perform collection actions, including contacting patients via telephone and resubmitting claims to appropriate payers • Evaluate patient financial status and establish payment plans as needed • Maintain current knowledge of third-party payer regulations and requirements • Communicate changes in regulations or processes to management and team members • Ensure accurate and organized documentation of account activity • Meet assigned cash collection and productivity goals

🎯 Requirements

• High school diploma or equivalent • Minimum of 2 years of experience in medical billing and collections or comparable education in a related field • Bilingual skills are a plus • Strong verbal and written communication skills • Ability to work independently and as part of a team • Professional, courteous, and solution-oriented approach to patient interactions.

🏖️ Benefits

• Comprehensive health, dental, and vision insurance • Health Savings Account with an employer contribution • Life Insurance • PTO • 401(k) retirement plan with a company match • And more!

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