Implementation Specialist

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Suvoda

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

💰 $40M Venture Round on 2019-12

Healthcare Insurance • Pharmaceuticals • SaaS

Suvoda is a company specializing in delivering cutting-edge software solutions for managing complex clinical trials. It offers a single platform with products such as eConsent, Interactive Response Technology (IRT), electronic Clinical Outcome Assessment (eCOA), and ePatient, designed to streamline and enhance the efficiency of life-sustaining clinical studies, especially those in therapeutic areas like oncology and rare diseases. With their technology, they aim to provide full command over time-sensitive patient interactions and assist clinical trials in handling infinite variables and constant changes, ensuring high standards and effective patient consent management across various age groups to improve trial outcomes. Suvoda emphasizes collaboration with clients throughout the lifespan of a trial to maintain quality and success.

📋 Description

• Review and interpret global client documentation of payable activities (contracts, budgets, amendments); • Identify areas of quality risk and / or need in pursuit of a best-in-class client, site and patient experience; • Apply best practices to extract and configure client data into payable activities from source document(s); • Collaborate and communicate with business partners to verify interpretation of payable activities; • Adhere to auditing and monitoring checklists and procedures; • Adhere to both internal KPIs and client-driven SLAs; • Participate in internal and external calls regarding study implementation and complex configuration issues/needs; consult with clients and Client Delivery colleagues to achieve resolution and adhere to best practice; • Contribute to internal process documents to ensure study configurations are consistent and following best practices; • Partner with Product & IT teams to identify areas of enhancement across platforms; • Support Client Delivery in establishing and maintaining positive client relationships; • Perform other duties, assignments, and/or special projects as time or circumstances necessitate;

🎯 Requirements

• Minimum of 1-3 years in the pharmaceutical or CRO industry with contract management-related experience preferred; • Ability to dissect the key elements of clinical trial financial documents and identify payable activities; • Ability to handle high volume in a fast-paced environment; • Excellent writing skills; • A mindset of quality and risk mitigation in pursuit of the best client, site, and patient experience required; • Must have excellent analytical, organizational, communication, and interpersonal skills; • Exceptional time management skills to support shifting priorities and key client deliverables; • Strong attention to detail required; • Experience with Microsoft Word and Excel required;

🏖️ Benefits

• Health insurance • Remote work options