Team Lead, Payment Implementation

🔥 15 hours ago

🇷🇴 Romania – Remote

⏰ Full Time

🟠 Senior

✨ Team Lead

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Suvoda

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 $40M Venture Round on 2019-12

Healthcare • Logistics • Consulting

Suvoda is a company specializing in delivering cutting-edge software solutions for managing complex clinical trials. It offers a single platform with products such as eConsent, Interactive Response Technology (IRT), electronic Clinical Outcome Assessment (eCOA), and ePatient, designed to streamline and enhance the efficiency of life-sustaining clinical studies, especially those in therapeutic areas like oncology and rare diseases. With their technology, they aim to provide full command over time-sensitive patient interactions and assist clinical trials in handling infinite variables and constant changes, ensuring high standards and effective patient consent management across various age groups to improve trial outcomes. Suvoda emphasizes collaboration with clients throughout the lifespan of a trial to maintain quality and success.

📋 Description

• Oversee the Payment Implementation Team translating customer documents and requirements into payable activities within payment platforms • Ensure service level agreements are met, quality controls are in place, and mitigation measures are established • Directly manage team members and monitor individual performance metrics • Manage the implementation queue and assign priorities to meet SLA requirements • Review unique payment requests and large-scale updates for feasibility • Serve as a client and internal Operations escalation point • Support Relationship Management with customer engagement, resource and capacity planning, escalations, metrics, and reporting • Collaborate with Project Management on prioritization, resource planning, and subject-matter-expert support • Ensure process compliance and audit-ready documentation • Verify interpretation of contracted terms and rates • Develop and monitor controls across Implementation and Verification Teams • Establish and enhance auditing and monitoring checklists and procedures • Coach and develop team members through one-on-one and team meetings • Maintain and deliver training programs • Identify clinical-trial industry trends and therapeutic and country-specific payment nuances • Define and enforce output, accuracy, workflow tracking, and reporting parameters

🎯 Requirements

• Bachelor’s Degree or equivalent work experience and/or training • Minimum of 4 years contract management or payments related experience within pharmaceutical or CRO preferred • Foundational background in global clinical trial design, contracts and budgets • Strong experience with Microsoft Excel required • Strong leadership skills required • Ability to challenge and improve existing practices and develop new practices to address gaps • Excellent analytical, organizational, interpersonal, and time management skills

🏖️ Benefits

• Flexible working hours • Career development opportunities • Exposure to the latest technologies • Modern office space with comfortable work spaces, collaborative gathering areas, and modern technology • Robust benefits package • Meal tickets • Subscription from Romania’s top healthcare provider • Fitness stipend • Competitive salaries with bonus plans