Key Account Manager, Travel Retail

🕒 May 23

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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SWAROVSKI

WebsiteLinkedInAll Job Openings

10,000+ employees

Masters of Light Since 1895

📋 Description

• Maintain and grow key accounts, monitor competitors, and ensure high customer satisfaction. • Meet revenue and profitability targets, manage sales funnel, and track performance metrics. • Identify new opportunities, acquire new accounts, and expand existing ones. • Regular follow-ups, resolve issues, and lead solutions to improve sales outcomes. • Implement sales strategies and support long-term account planning with leadership. • Prepare proposals, pricing, and performance reports to guide decision-making. • Work cross-functionally with customer support, resource management, architecture, and visual merchandising teams. • Ensure excellent retail execution, including POS installations and merchandising standards. • Stay updated on market trends, competitors, and best practices. • Act with ownership and initiative to drive growth. Identify opportunities, adapt to changing markets, and innovate locally while aligning with global strategy. • Build strong partnerships, navigate ambiguity, and remain resilient in complex environments.

🎯 Requirements

• 3–5 years in Travel Retail • Experience in Caribbean & Latin America markets • Background in Luxury, Beauty, or Liquor industries preferred • Regional network/contacts in the Caribbean is a plus • Strong proficiency in Microsoft Office (Excel, PowerPoint, Word), especially advanced Excel analytics • Bilingual: English & Spanish • Solid understanding of sales & marketing strategies, ideally in luxury retail • Strong communication and presentation skills • Analytical mindset with data-driven decision-making ability • Willing to travel up to 50% and work extended hours

🏖️ Benefits

• Medical Insurance Coverage • Swarovski Employee Retirement Savings Plan • Swarovski Employee Discounts • Employee Assistance Program (EAP) • Summer Flex Time • Service Award Program • Tuition Reimbursement Program • Employee Referral Program • Fitness Reimbursement Program • Discounted Group Auto/Homeowners Insurance