Swickard Auto Group
Automotive • B2C • Retail
Swickard Auto Group is a leading automotive group consisting of 50+ dealerships for new and carefully inspected pre-owned vehicles. With an unwavering commitment to customer service and community, Swickard Auto Group strives to make the car buying process exceptional. They focus on building a culture of hospitality and compassion within their team while advocating for social causes and providing a first-class experience for their customers.
Warranty Claims Administrator
3 days ago
🎰 Nevada – Remote
💵 $80k - $100k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🖥️ Administration
🚫👨🎓 No degree required
Swickard Auto Group
Automotive • B2C • Retail
Swickard Auto Group is a leading automotive group consisting of 50+ dealerships for new and carefully inspected pre-owned vehicles. With an unwavering commitment to customer service and community, Swickard Auto Group strives to make the car buying process exceptional. They focus on building a culture of hospitality and compassion within their team while advocating for social causes and providing a first-class experience for their customers.
📋 Description
• Claims Processing: Book, close, and transmit repair orders using Reynolds & Reynolds software. • Utilize multiple Mercedes-Benz software programs to process claims, review labor times, and analyze related documents. • Knowledge Maintenance: Stay informed about claims developments, coverage standards, and updates to manufacturer policy. • Participate in manufacturer webinars and internal reviews. • Documentation and Reporting: Reconciling Warranty Receivables Schedules using provided Accounting tools. • Accurately document all claim activities in the management system. • Provide regular claim status reports and review trends with management team.
🎯 Requirements
• 2+ years of Mercedes-Benz Warranty Administration experience required. • Strong problem-solving skills with the ability to "Think outside the box" when necessary. • Education: High school diploma or GED required; technical training or a bachelor’s degree is a plus. • Experience navigating Service and Warranty functions within NetStar and EVA. • Reynolds and Reynolds Ignite experience is a plus. • Strong understanding of automotive technology and diagnostics. • Exceptional verbal and written communication abilities. • Proficiency in Microsoft Office and claims management software. • Excellent organizational skills and attention to detail.
🏖️ Benefits
• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities. • Positive Culture - Be part of a supportive and collaborative team. • Growth Opportunities - Opportunities for continued personal and professional growth. • Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
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