Deal Operations

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Sword Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

🧘 Wellness

Healthcare Insurance • Artificial Intelligence • Wellness

Sword Health is a digital health company that combines artificial intelligence with clinical expertise to provide world-class care for muscle, joint, and pelvic health conditions. By offering digital physical therapy and AI-driven care, Sword helps individuals recover from physical ailments from the comfort of their own home, avoiding surgeries and reducing the need for medications. The company provides employers, health plans, and individuals with personalized treatment plans that are cost-effective and have proven outcomes in pain reduction and improved productivity. Sword Health is dedicated to expanding access to high-quality care and ensuring health equity across global communities.

📋 Description

• Act as the central nervous system for deal execution - partnering closely with Sales, Legal, Finance, and Security • Own the end-to-end RFP, RFI, and proposal response process: intake and qualification, timeline ownership, draft assembly, and on-time submission of high-quality responses • Coordinate input from Sales, Legal, Finance, Security, and Product subject-matter experts • Build and maintain a reusable proposal content library • Drive continuous improvement of proposal, deal, and contracting processes • Manage discounting compliance and validate quote configuration • Track and analyze deal and proposal patterns to identify bottlenecks

🎯 Requirements

• 3–5 years in a deal desk, commercial contracting, or commercial/sales operations role in a B2B SaaS environment • Owned RFP/RFI and proposal responses end-to-end: coordinating cross-functional input, managing deadlines, and owning the quality of what reaches the customer • Managed contract workflows end-to-end: from quote validation and approval routing through redlining, execution, and repository management • Negotiated commercial terms directly with enterprise customers: payment terms, SLAs, liability positions • Enforced process and policy discipline across Sales, Legal, and Finance without direct authority over those teams • Operated within a CLM environment (Ironclad, Spotdraft, or equivalent) and maintained a CRM (Salesforce strongly preferred), with exposure to CPQ tooling, as a system of record for deal data

🏖️ Benefits

• Comprehensive health, dental and vision insurance* • Life and AD&D Insurance* • Financial advisory services* • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)* • Health Savings Account* • Equity shares* • Discretionary PTO plan* • Parental leave* • 401(k) • Flexible working hours • Remote-first company • Paid company holidays • Free digital therapist for you and your family