Design Manager

🕒 May 15

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Sword Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

🧘 Wellness

Healthcare Insurance • Artificial Intelligence • Wellness

Sword Health is a digital health company that combines artificial intelligence with clinical expertise to provide world-class care for muscle, joint, and pelvic health conditions. By offering digital physical therapy and AI-driven care, Sword helps individuals recover from physical ailments from the comfort of their own home, avoiding surgeries and reducing the need for medications. The company provides employers, health plans, and individuals with personalized treatment plans that are cost-effective and have proven outcomes in pain reduction and improved productivity. Sword Health is dedicated to expanding access to high-quality care and ensuring health equity across global communities.

📋 Description

• Own and drive design initiatives that optimize acquisition and conversion across key touchpoints; • Design and iterate on high-impact growth experiences, including campaigns, client emails, landing pages, and onboarding flows; • Balance strong brand storytelling with conversion-driven design principles to maximize performance; • Drive alignment across marketing, product, engineering, and data teams, navigating competing priorities, advocating for design quality, and ensuring work lands with clarity at every level of the organization; • Communicate design strategy and rationale clearly to senior leadership and executive stakeholders, translating design decisions into business impact; • Navigate ambiguity and conflicting priorities across teams, building trust and consensus without direct authority; • Leverage data, A/B testing, and insights to continuously refine and improve user journeys; • Manage, mentor, and inspire a team of designers, ensuring high-quality execution and professional growth; • Ensure insights, assets, and learnings are shared and leveraged across your direct team; • Advocate for user-centered design while balancing growth and performance goals; • Follow experimentation methodologies and frameworks to test and validate design decisions; • Analyze user behavior, conversion rates, and engagement metrics to inform iterative improvements; • Stay up-to-date with industry trends, tools, and best practices in growth and performance design.

🎯 Requirements

• 7+ years of experience in design, with at least 3+ years in a growth, marketing, or performance design role; • Strong leadership experience, with the ability to mentor, guide, and inspire a team; • Proven track record of executing high-performing design solutions for acquisition and retention; • Demonstrated ability to influence cross-functional partners and senior stakeholders, building alignment, navigating pushback, and communicating design decisions with clarity and confidence; • Experience working in a fast-paced, matrixed environment with multiple product and engineering teams, balancing priorities across stakeholders with different and sometimes competing goals; • Deep expertise in visual and product design, able to balance aesthetics with business impact; • Experience designing across multiple growth channels, including email, social, paid media, websites, and onboarding flows; • Proficiency in Figma, Adobe Creative Suite, and other relevant design tools; • Strong understanding of A/B testing, CRO (Conversion Rate Optimization), and user analytics tools (Google Analytics, Hotjar, or similar).

🏖️ Benefits

• Health, dental and vision insurance • Meal allowance • Equity shares • Remote work allowance • Flexible working hours • Work from home • Discretionary vacation • Snacks and beverages