Behavioral Health Care Manager

🕒 April 15

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Logo of Synapticure Inc.

Synapticure Inc.

11 - 50 employees

📡 Telecommunications

⚕️ Healthcare Insurance

Telecommunications • Healthcare Insurance

Synapticure Inc. is a healthcare company that specializes in providing expert telehealth care and support for individuals with neurodegenerative diseases such as ALS, Parkinson’s, Alzheimer’s, and various forms of dementia. Synapticure focuses on delivering personalized cognitive, movement, and neuromuscular care through innovative programs such as the CMS GUIDE, and offers services including proactive genetic testing, care coordination, and access to clinical trials and cutting-edge therapies. With an emphasis on supporting both patients and caregivers, Synapticure ensures access to expert neurologists and personalized care navigators, offering services across all 50 states. Founded by Brian Wallach and Sandra Abrevaya, who have personal experiences with ALS, the company is committed to revolutionizing the care system for neurodegenerative diseases.

📋 Description

• Fulfill the responsibilities of the Behavioral Health Care Manager (BHCM) role within the Collaborative Care Model (CoCM) program, adhering to the guidelines established by the University of Washington AIMS Center. • Support the mental and physical health care of assigned patients, ensuring comprehensive coordination with their medical providers and other mental health professionals. • Screen and assess patients for mental health disorders, facilitating engagement and follow-up care. • Provide education to patients and caregivers about mental health disorders, including available treatment options. • Monitor clinical symptoms and treatment outcomes, documenting progress and adapting care plans as needed. • Deliver evidence-based behavioral interventions, including techniques such as motivational interviewing, behavioral activation, and problem-solving treatments. • Collaborate with psychiatric consultants and licensed neuropsychologists to develop and adjust treatment plans for patients who are not improving as expected. • Facilitate referrals to external services, such as social services, vocational rehabilitation, and specialty care, as clinically indicated. • Maintain accurate records in Synapticure’s EHR system, ensuring clear communication with all care team members. • Develop and implement relapse prevention plans with patients achieving treatment goals. • Build relationships with patients, caregivers, and partners to foster trust and ensure continuity of care.

🎯 Requirements

• Active LCSW (or similar) licensure. • Minimum of 2 years’ experience in direct case or care management. • Background in ALS, Parkinson’s Disease, Dementia care or other neurodegenerative or chronic disease care. • Strong organizational, communication and interpersonal skills. • Familiarity with insurance processes and medical billing/coding. • Experience with reviewing medical records and working within clinical trials. • Proven ability to thrive in a startup or rapidly growing organization. • Knowledge of current trends in neurodegenerative diseases, terminal illnesses, targeted therapies, and clinical trials. • Passion for working with vulnerable populations and providing patient-centered care.

🏖️ Benefits

• Remote-first design with work-from-home stipend. • Competitive compensation with an annual bonus opportunity. • 401(k) with matching contribution from day 1. • Medical, Dental, and Vision coverage for you and your family. • Life insurance and Disability coverage. • Generous sick leave and paid time off. • Fast-growth company with opportunities to progress in your career.

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