Manager, Pre-Sales Operations

🔥 12 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $120k - $135k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

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Syndigo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

☁️ SaaS

🏢 Enterprise

🛍️ eCommerce

SaaS • Enterprise • eCommerce

Syndigo is a leading cloud-native company specialized in content and data lifecycle management solutions. The company focuses on providing a comprehensive platform for Master Data Management (MDM), Product Information Management (PIM), and Digital Asset Management (DAM) to help organizations manage data efficiently and optimize their product content. Syndigo serves a wide range of industries including retail, automotive, healthcare, and more, supporting enterprises to enhance customer engagement and streamline operations. With more than 14,000 clients globally, Syndigo aims to deliver exceptional experiences by integrating analytics throughout the product lifecycle, ensuring the highest quality of data governance, content delivery, and feedback optimization.

📋 Description

• Lead and support the global pursuit desk and proposal management operations • Manage end-to-end RFP, RFI, and RFx response processes within RFP SaaS platforms • Partner with sales leadership on strategic pursuits, opportunity qualification, and positioning • Coordinate cross-functional contributions (Sales, Pre-Sales Engineering, Marketing, Product, Customer Success) • Develop and enforce proposal governance, frameworks, and best practices • Support capture planning, win theme development, and competitive differentiation • Oversee proposal automation tools, knowledge management systems, and AI-enabled response solutions • Enable scalable demo programs through platforms like Consensus • Maintain alignment with Salesforce (SFDC) for pipeline visibility and deal tracking • Track and report on operational metrics, proposal performance, and pursuit effectiveness • Support ESG, security questionnaires, due diligence, and compliance documentation • Mentor and develop a proposal and pursue coordination with team members

🎯 Requirements

• 10+ years in proposal management, pre-sales operations, pursuit management, solution consulting, or related roles • Experience in enterprise SaaS or technology organizations with complex B2B sales cycles • Proven success managing structured RFP/RFx programs using modern proposal tools • Experience partnering with sales leadership on strategic enterprise deals in SFDC-driven environments • Ability to translate technical capabilities into compelling business outcomes and ROI narratives • Experience designing scalable operational processes and governance models • Familiarity with proposal automation, AI tools, and knowledge management platforms • Experience enabling demo programs (e.g., Consensus or similar platforms) • Demonstrated experience leading or mentoring proposal/pursuit teams

🏖️ Benefits

• Competitive health insurance benefits • PTO and volunteer time off • Employer-paid short- and long-term disability • Parental and adoption leave • 401(k) • Tuition reimbursement