Key Account Manager – Balkans

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🔥 1 minute ago

🌐 Bulgaria, Romania – Remote

🇧🇬 Bulgaria – Remote 🇷🇴 Romania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Synology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

🔧 Hardware

🏢 Enterprise

☁️ SaaS

Hardware • Enterprise • SaaS

<Synology> is a global technology company that designs and manufactures network-attached storage (NAS), SAN and backup appliances, rackmount and tower servers, surveillance NVRs, routers, and companion storage drives and accessories. It also develops DiskStation Manager (DSM) software and cloud services (C2) for backup, identity, object storage and collaboration, providing data management, backup & recovery, surveillance, and networking solutions for both businesses and advanced consumers.

📋 Description

• Develop and manage strategic customer accounts in the Balkan region • Identify, qualify, and develop new business opportunities across target markets and customer segments • Build and maintain relationships with key decision-makers, partners, distributors, and channel contacts • Create and execute account plans and business-development strategies to achieve sales targets • Lead commercial discussions, prepare quotations and proposals, negotiate terms, and close deals • Manage the sales pipeline, forecasts, and opportunity reporting • Coordinate sales activities with the German office, Account Management, Solution Engineering, distributors, and channel partners • Support partner recruitment, enablement, and joint go-to-market activities • Represent the company at customer meetings, partner events, industry events, and trade shows • Monitor market developments, customer needs, competitor activity, and emerging business opportunities • Ensure customer satisfaction and long-term account growth

🎯 Requirements

• At least 3–5 years of experience in key account management, business development, B2B sales, or a comparable commercial role within the IT or technology sector • Proven track record of developing new business and achieving sales targets • Experience selling technical products, IT infrastructure, software, storage, networking, cloud, or related technology solutions is highly desirable • Strong understanding of consultative and solution-based sales approaches • Ability to build trusted, long-term relationships with customers, partners, and internal stakeholders • Excellent negotiation, communication, and presentation skills • Commercially minded, target-driven, proactive, and able to manage multiple opportunities independently • Comfortable working with technical colleagues and able to understand and communicate the business value of technical solutions • Strong strategic mindset, initiative, and ability to identify market potential • Fluent Bulgarian or Romanian and English, both written and spoken • Friendly, confident, and professional team player with a high level of self-responsibility • Based in Sofia or Timisoara • Valid driving licence and own vehicle for customer visits throughout the country

🏖️ Benefits

• Fixed salary plus a performance-based bonus • Regular team-building events • Company gatherings • Collaborative environment • Full-time employment contract via our EOR partner