
51 - 200 employees
Founded 2002
🔌 API
🤖 Artificial Intelligence
☁️ SaaS
💰 $30M Private Equity Round on 2018-11
API • Artificial Intelligence • SaaS
SysAid is a next-generation help desk and IT service management (ITSM) platform that integrates generative AI technology to enhance IT management. With features like AI-powered chatbots and comprehensive asset management, SysAid automates workflows and streamlines operations to improve productivity and user experience. Trusted by over 10 million users globally, SysAid empowers organizations across various sectors by providing exceptional support and efficient ticketing systems, ensuring that IT services run smoothly and effectively.
🔥 1 minute ago
🌐 Germany, Austria, +1 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑💼 Account Executive
👻 Ghost score 10%
🗣️🇩🇪 German Required
Improve your chances of getting an interview by checking your resume score before you apply.

51 - 200 employees
Founded 2002
🔌 API
🤖 Artificial Intelligence
☁️ SaaS
💰 $30M Private Equity Round on 2018-11
API • Artificial Intelligence • SaaS
SysAid is a next-generation help desk and IT service management (ITSM) platform that integrates generative AI technology to enhance IT management. With features like AI-powered chatbots and comprehensive asset management, SysAid automates workflows and streamlines operations to improve productivity and user experience. Trusted by over 10 million users globally, SysAid empowers organizations across various sectors by providing exceptional support and efficient ticketing systems, ensuring that IT services run smoothly and effectively.
• Drive the enterprise partner-led sales process from joint business planning and co-prospecting through negotiation and close • Identify, recruit, onboard, and enable strategic channel partners across the DACH market • Develop and execute joint territory and account plans with key partners • Build and manage a pipeline focused on partner-sourced and partner-influenced opportunities • Provide accurate weekly sales forecasts and partner pipeline reporting • Enable partners to lead product demos and co-present solutions to key IT and C-level stakeholders • Collaborate with Channel Marketing, Solutions Engineers, BDRs, and Customer Success • Negotiate pricing and contracts while balancing partner margins, customer value, and company goals • Maintain accurate CRM data, joint sales forecasts, and partner activity logs • Monitor DACH market trends, customer needs, and the regional competitive landscape
• 5+ years of experience in Enterprise SaaS sales • Proven focus on Channel/Partner sales and closing complex deals with IT decision-makers • Existing relationships with major Systems Integrators, local IT service providers, and VARs within the DACH market • Proven track record managing complex, multi-stakeholder sales cycles through indirect channels and consistently meeting or exceeding quotas • Native-level German and fluent English are required • Strong communication and negotiation skills • Comfortable presenting to C-level and technical audiences alongside partner representatives • Self-motivated, collaborative, and resilient • Ability to excel in a remote, distributed environment • Strategic, data-driven, consultative sales approach • Deep understanding of channel dynamics and partner economics • Proficiency with Salesforce, Partner Relationship Management (PRM) platforms, SalesLoft, ZoomInfo, Gong, Highspot, and Google Workspace
• Structured sales training and professional development • Supportive, high-performing team with clear goals and leadership • Opportunity to make a real impact shaping AI-driven service management for enterprises across Europe • Stable, high-growth SaaS company with startup agility
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