Apprenticeship IT Specialist System Integration

🕒 February 22

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system-helden

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2011

🤝 B2B

🏢 Enterprise

🔒 Cybersecurity

B2B • Enterprise • Cybersecurity

system-helden is an Apple-focused IT system house and managed services provider that designs, implements and operates secure, scalable Apple-based IT networks and practice-management integrations for medical practices, MVZs, clinics and other organizations. Based in Bonn with additional offices, they offer end-to-end services including Apple Mobile Device Management (MDM), managed services, system monitoring, IT support and administration, Mac-specific security, backup & disaster recovery, hosted infrastructure and tomedo practice software integration. The company positions itself as a full-service Apple partner and consultant delivering hardware-aware IT solutions and 24/7 operational support to B2B customers.

📋 Description

• Management of IT infrastructures – You will be responsible for the IT systems of medical practices, clinics and Mac-based offices, ensuring everything runs smoothly • Customer support – You will assist our customers by phone or remote support and help resolve IT-related issues • Security and availability – You will ensure that servers and networks remain stable and protected • Administration and maintenance – You will learn to administer Linux-based operating systems and networks • Guaranteed variety – From MacBooks to firewalls: you will gain insight into all areas of a modern system house

🎯 Requirements

• You hold a general higher education entrance qualification (Abitur) or a technical secondary school certificate (Fachoberschulreife) with good grades • Passion for IT – You are enthusiastic about topics such as networks, servers, operating systems and IT security and engage with them in your free time, at school, or through personal projects • Basic technical understanding – Initial experience with hardware, networks or operating systems is an advantage • Helpfulness – You enjoy helping others with IT challenges, whether software, hardware or network-related • Analytical strength – You keep a cool head when facing complex problems and find appropriate solutions through structured, logical thinking • Flexibility and team spirit – You work carefully, are flexible and independent, but also enjoy working as part of a team

🏖️ Benefits

• Individual support – We guide you through a highly qualified and varied apprenticeship with exciting projects and training sessions • Team spirit – You will be part of a young, friendly and international team with an open corporate culture • Top equipment – Your own MacBook, modern workstations and the best cappuccino in Bonn’s old town • Work–life balance – Even during your apprenticeship you can choose between two fixed scheduling models. We will find the right solution together so you feel comfortable with us • Additional benefits – Company pension plan, an in-house chef, PlayStation breaks, Urban Sports membership and regular team events.