Desktop Support Engineer

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Tabush Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2000

Mind Your Business, Not Your IT.™

📋 Description

• Resolve desktop and end-user issues (Windows, Mac, Microsoft 365, virtual desktop, and business apps) • Troubleshoot and resolve advanced workstation, networking, and peripheral problems • Manage Microsoft 365 and Azure AD environments, including security, access, and policies • Administer workstation patching, antivirus/EDR, encryption, and endpoint compliance • Support collaboration platforms (Teams, Outlook, SharePoint, OneDrive) • Provide white-glove support for VIP users and executives • Contribute to documentation, process improvements, and team knowledge sharing

🎯 Requirements

• 6+ years in a high-volume MSP environment, with a proven track record owning complex escalations end to end • Expert-level command of Windows 10/11, Microsoft 365, and Entra ID (Azure AD), including conditional access and identity governance • Strong troubleshooting across desktops, applications, networks, and security tools • Proven scripting and automation skills to eliminate repetitive work and scale support • Experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue, etc.) • Excellent English communication skills — written and spoken