Forward-Deployed Product Manager – FDPM

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🔥 14 hours ago

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Tailor

11 - 50 employees

Consulting • Technology

Tailor is a technology consultancy based in New Zealand that specializes in providing virtual Chief Technology Officer (vCTO) services to medium-sized businesses. The company, founded by Hayden Vink, focuses on delivering tailored technology solutions that fit the unique needs of each client. Tailor's approach is independent and solution-agnostic, ensuring that all technological recommendations are made with the client's best interests in mind. The company works closely with business owners and senior management to understand their goals and create pragmatic technology roadmaps. With a strong emphasis on people, Tailor ensures that technology implementations enhance both customer and employee experiences. They provide guidance in system implementation, software development, and future-proofing businesses against technological challenges.

📋 Description

• Gather and Clarify Requirements • Work directly with clients to understand business needs and pain points • Translate those needs into clear, prioritized requirements for engineers • Own the Client Relationship • Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery • Proactively manage expectations, timelines, and feedback loops. • Support Internal Teams • Provide context and clarity to engineers to help ensure smooth delivery.**Ensure alignment between what was requested, what’s being built, and what’s being shipped. • Build Repeatable Patterns • Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments. • Help improve internal handoff flows, requirement intake, and communication patterns. • Shape the Product Roadmap • Distil recurring customer insights into strategic themes, prioritized high-impact features, and propose data-driven roadmap that advances Tailor’s vision.

🎯 Requirements

• 2+ years in a Software Company • Relevant experience in a SaaS, ERP, or composable software environment is preferred, especially with an understanding of modular solutions, low-code platforms, or customer-centric software deployments. • 5+ years in product management, solutions, customer success, or consulting roles with strong client interaction • Proven ability to engage with both technical and non-technical stakeholders. • Exceptional communication skills — you can make complex things sound simple and actionable. • Organized, structured thinker who can reduce ambiguity • Technically fluent enough to collaborate with engineers and ask the right questions • Based in or willing to be frequently present in Los Angeles. ~20% travel. • Travel requirements/expectations. 15-20%

🏖️ Benefits

• Health, dental, vision, flexible PTO, and more

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