Talent Sam
11 - 50 employees
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Talent Sam is a company that specializes in recruitment and HR services, focusing on providing highly-skilled, English-speaking talent from South Africa. They streamline the hiring process by vetting and sourcing candidates, handling employment contracts, and managing payroll, taxes, and compliance. Talent Sam acts as the employer of record, making international hiring simple and cost-effective. They cater to a variety of industries, including ecommerce, startups, marketing, sales, finance, and healthcare, ensuring fast turnaround and comprehensive management for their clients.
Customer Support Specialist
Job not on LinkedIn
🕒 March 31
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Talent Sam
11 - 50 employees
🎯 Recruiter
👥 HR Tech
🤝 B2B
Recruitment • HR Tech • B2B
Talent Sam is a company that specializes in recruitment and HR services, focusing on providing highly-skilled, English-speaking talent from South Africa. They streamline the hiring process by vetting and sourcing candidates, handling employment contracts, and managing payroll, taxes, and compliance. Talent Sam acts as the employer of record, making international hiring simple and cost-effective. They cater to a variety of industries, including ecommerce, startups, marketing, sales, finance, and healthcare, ensuring fast turnaround and comprehensive management for their clients.
📋 Description
• Managing and delivering timely support via email and live chat, ensuring the resolution of inquiries and concerns. • Providing comprehensive product support, assisting customers with inquiries on using our platform, and troubleshooting. • Engaging with new leads and users as part of their onboarding process. • Contributing to the Help Center by creating helpful articles and resources. • Providing feedback and collaborating with the Development, Sales and Marketing teams, to help deliver an exceptional experience to our customers.
🎯 Requirements
• Exceptional English speaking and writing skills. • Getting-things-done mindset, customer-first mentality with strong problem-solving skills and attention to detail. • Proactive team player who can multi-task independently under pressure. • Fast learner, tech orientation, comfortable working with digital tools. • Customer service/facing experience - a significant advantage. • Experience in ecommerce/B2B - an advantage.
🏖️ Benefits
• Remote work options
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