Tandem Diabetes Care
1001 - 5000 employees
🔧 Hardware
☁️ SaaS
👥 B2C
Hardware • SaaS • B2C
Tandem Diabetes Care is a medical device company that designs and manufactures insulin pumps and automated insulin delivery systems powered by its Control-IQ+ predictive algorithm. Its products, including the t:slim X2 and Tandem Mobi, integrate with continuous glucose monitors and compatible smartphones, support remote software updates, and are accompanied by mobile and cloud-based applications, training, and 24/7 support to help people manage insulin therapy.
Clinical Diabetes Sales Specialist
🕒 March 13
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Tandem Diabetes Care
1001 - 5000 employees
🔧 Hardware
☁️ SaaS
👥 B2C
Hardware • SaaS • B2C
Tandem Diabetes Care is a medical device company that designs and manufactures insulin pumps and automated insulin delivery systems powered by its Control-IQ+ predictive algorithm. Its products, including the t:slim X2 and Tandem Mobi, integrate with continuous glucose monitors and compatible smartphones, support remote software updates, and are accompanied by mobile and cloud-based applications, training, and 24/7 support to help people manage insulin therapy.
📋 Description
• Provide continuing education and pump training to patients, customers, and health care professionals on patient use of insulin pump therapy • Conduct educational classes that support diabetes education and advanced diabetes management skills • Develop successful strategies with assigned Territory Manager to address clinical concerns in the sales territory • Efficiently use available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied • Effectively promote Tandem’s unique market position and create value for health care professionals by differentiating Tandem Diabetes Care products and clinical services • Educate prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes • Complete all product training, documentation and communication with HCPs in a thorough and timely manner per company policy • Establish and maintain excellent professional relationships with health care professionals to support the sale of Tandem Diabetes products • Responsible for initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers in the territory • Collaborate with Customer Technical Support Specialists and Clinical Support Specialist team to identify and address post-sale product issues, and additional patient education training needs • Keep records updated in the customer relationship management software (CRM) • Establish and maintain a territory call cycle that minimizes administrative time and maximizes time spent with sales prospects and customers • Ensure work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements • Directly report to the Regional Sales Manager (RSM) for all sales and business process responsibilities and goals and maintain a strong partnership with the Regional Clinical Manager (RCM) for clinical responsibilities, goals and compliance
🎯 Requirements
• RN (BSN preferred), RD or RPh or equivalent combination of education and applicable job experience • Advanced Diabetes Education Professional Credential (Certified Diabetes Care and Education Specialist (CDCES) or Board Certified, Advanced Diabetes Management (BC-ADM) certified or eligible) • 2-years’ experience coordinating and conducting patient education on the technical use of diabetes technology (experience with video remote education preferred) • Ability to relate effectively with patients, referral sources and health care professionals • Demonstrated ability to effectively communicate as a clinical expert on diabetes, diabetes technology, Automated Insulin Delivery, and diabetes management software systems to patients and health care providers • Skilled at presenting educational material in a clear, concise manner to various audiences • Ability to work in a fast paced, ever changing market • 1-year related diabetes/endocrinology industry experience preferred • Ability to travel at least 80% in your assigned territory; must maintain a valid driver’s license and required auto insurance as well as good driving record per company policy
🏖️ Benefits
• health care benefits such as medical, dental, vision, health savings accounts and flexible saving accounts • 11 paid holidays per year • a minimum of 20 days of paid time off (starting in year 1) • access to a 401k plan with company match
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