Community Operations Specialist

Job not on LinkedIn

🕒 April 7

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TaskUs

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 Private Equity Round on 2018-08

Healthcare • Logistics • Marketing

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Own the execution of onboarding, activation, and retention programs. • Continuously review existing SOPs for tasker engagement and suggest/implement updates. • Monitor project queues for signs of tasker fatigue or confusion and resolve issues. • Draft clear, concise, and culturally sensitive communications. • Manage community feedback channels and surveys, synthesizing common themes into actionable reports. • Maintain dashboards related to community health and provide weekly updates on community status.

🎯 Requirements

• 3–5 years in community management, platform operations, or gig-economy coordination. • Proven ability to manage large-scale workflows and documentation with high attention to detail. • Strong professional English skills, with the ability to adjust tone and complexity based on the audience. • High comfort level with Google Workspace (especially Sheets/Excel) and community platforms (Slack, Discord, or internal CRM tools). • A "self-starter" mindset—able to see a gap in a process and propose a logical solution.

🏖️ Benefits

• Competitive industry salaries • Comprehensive benefits packages • Employee well-being initiatives • Internal mobility and professional growth opportunities