Solutions Engineer – AI Services

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $97k - $145k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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TaskUs

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

B2B • SaaS • Finance

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Serve as the primary technical architect for our most strategic global enterprise accounts • Design and implement complex, multi-pillar AI engagements and data pipelines that span the entire model lifecycle—from initial data collection to post-deployment safety evaluations • Act as the critical link between our clients’ AI objectives and our internal delivery teams • Ensure that every proposed solution is technically robust, commercially viable, and aligned with the highest standards of AI safety and ethics • Lead the technical solutioning and scoping for a comprehensive suite of AI services

🎯 Requirements

• Mid-level experience (4 - 7 years) in Data Science or Machine Learning, with a specific focus on the training and evaluation of Large Language Models • Proven experience supporting large-scale technical sales to global organizations, with a deep understanding of enterprise security, privacy, and procurement standards • A strong professional interest or background in AI Alignment and Safety • Ability to move beyond "off-the-shelf" features to create multi-pillar service offerings that address unique client data and safety needs • Exceptional ability to bridge the gap between highly technical engineering teams and non-technical business executives • Strong project management skills with the ability to manage multiple complex workstreams and internal stakeholder interests simultaneously

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) with company match • paid time off including vacation, sick leave, and holidays • Variable Pay: This position is eligible for an annual performance bonus based on individual and company performance