Business Process Manager, Level II

🔥 20 hours ago

🇺🇸 United States – Remote

💵 $91k - $136.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Business Operations

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Uses bank operations knowledge and skills to partner with business lines • Analyzes business processes to identify opportunities for improvement • Supports business line project support and maintain metrics reporting • Identifies points of process risks and makes recommendations to control risk • Ensures alignment with customer expectations and delivers a WOW! experience • Manages the technology change control process as needed • Works on special projects as needed • Contributes to business strategy, goals, and objectives • Gathers, prioritizes, and explains user requirements to support project activities

🎯 Requirements

• Bachelor's degree • 7+ years bank operations experience • Strong PC skills including but not limited to Microsoft Suite software • Aptitude and training in Lean, Six Sigma, and AOM with goal of getting some level of certification and expertise • Skilled in research, analysis, problem-solving, metrics, and reporting • Ability to identify process gaps and weaknesses • Strong interpersonal and influence skills to enable change without direct control • Ability to prepare and present findings and recommendations in a methodical manner • Skilled in time management and driving tasks to completion • Strong verbal and written communication skills • Demonstrates leadership skills • Ability to consult on the largest and most complex projects

🏖️ Benefits

• health and well-being benefits • savings and retirement programs • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO) • banking benefits and discounts • career development • reward and recognition