VP, Business Development – New Logo Sales

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TDS Global Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1991

💼 Consulting

🎯 Recruiter

🤝 B2B

Consulting • Recruitment • B2B

TDS Global Solutions is a global outsourcing and consulting firm (founded 1991) specializing in contact center and BPO solutions, executive recruitment, vendor management, M&A advisory, training, and management consulting for companies across industries. The firm connects clients with nearshore, offshore and domestic contact center partners, provides language and contact-center assessments, places senior executives, supports vendor selection and vendor management, and advises on contact-center M&A and operational improvements. TDS highlights: 750+ clients served, 1,000+ executive placements, 15M+ contact center agents tested, and operations across the Americas, Europe, Africa, and Asia-Pacific. Key services include call center outsourcing (inbound/outbound, email, chat, social media, technical support), back-office outsourcing (mortgage, dental billing, accounting), HR/BPO and recruitment services, process automation and AI consulting, and training/learning & development.

📋 Description

• Develop and execute a comprehensive business development strategy to achieve revenue targets and drive growth in the CX Contact Center BPO services sector. • Identify and pursue new business opportunities, focusing on building long-term relationships with key decision-makers. • Lead the sales cycle from prospecting to closing, including contract negotiations and post- sales support. • Collaborate with cross-functional teams to design and deliver customized BPO solutions that meet client needs and exceed expectations. • Build and maintain a strong pipeline of qualified leads and opportunities. • Represent the company at industry events, conferences, and networking functions to enhance brand visibility and generate new leads. • Provide strategic insights and recommendations to senior leadership on market trends, competitive landscape, and business opportunities. • Mentor and lead a high-performing sales team, fostering a culture of excellence, collaboration, and continuous improvement.

🎯 Requirements

• Proven track record in developing and executing end-to-end business development strategies that drive revenue growth within the CX BPO outsourcing industry. • Demonstrated ability to identify, pursue, and close new business opportunities, building lasting relationships with senior decision-makers. • Expertise in leading end-to-end sales cycles—from prospecting and solution design to negotiation, contract execution, and post-sale expansion. • Strong background collaborating with cross-functional teams to create customized outsourcing solutions aligned with client goals. • Skilled at building and managing robust pipelines, ensuring consistent deal flow and accurate forecasting. • Experienced in representing the organization at industry events and conferences, elevating brand presence, and generating qualified leads. • Ability to translate market trends and competitive insights into actionable strategies and business recommendations. • Leadership experience, mentoring, and motivating high-performing sales teams to achieve and exceed targets.

🏖️ Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Work From Home