Account Manager

🔥 0 minutes ago

🌐 Denmark, Sweden, +1 more countries – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of TeamViewer

TeamViewer

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 Series unknown on 2009-02

SaaS • B2B • Enterprise

TeamViewer is a software company that provides secure, cloud-based remote access, remote support, and digital employee experience (DEX) tools for IT teams and enterprises. Its platform combines remote control, endpoint monitoring and management, automated remediation, and augmented reality workflows for frontline operations — with integrations into systems like Microsoft Intune, ServiceNow, and Salesforce. TeamViewer targets businesses of all sizes with specialized enterprise offerings (Tensor, DEX, Frontline), emphasizing security, compliance, and scalable device management.

📋 Description

• Own a book of enterprise accounts as the sole account owner, with accountability for gross retention, net revenue retention, and expansion • Build and maintain account plans covering stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk • Run renewals proactively with a clear value narrative and negotiate commercial terms, including multi-year agreements • Identify, qualify, and close expansion opportunities involving additional seats, products, and use cases • Forecast weekly with accurate renewal and expansion stages, categories, next steps, and close dates in Salesforce • Partner with Enterprise Solution Engineers on technical validation and solution design • Work with Customer Success and Support to resolve retention risks • Work with partners, distributors, and resellers on channel-procured opportunities • Provide customer and market insight to Product, Marketing, and leadership • Contribute to references, case studies, and customer events • Deliver retention and expansion targets, maintain current account plans, and ensure clean handoffs with Account Executive and Specialist teams

🎯 Requirements

• 3+ years in enterprise account management, renewals, or customer-facing sales with existing customers • SaaS or technology experience required • Proven record of retaining and expanding a book of business against retention and expansion targets • Strong commercial skills, including negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations • Consultative, solutions-focused approach • Ability to engage IT leaders and business stakeholders on value and roadmap • Weekly forecasting, account planning, and CRM hygiene using Salesforce • Excellent communication and presentation skills • Comfortable in executive conversations • Entrepreneurial attitude and ability to work in a rapidly changing, high-growth environment

🏖️ Benefits

• Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews • Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer • Public transport friendly offices • Option to lease an e-bike (Germany only) • Special terms for local gyms • Access to Corporate Benefits platform with many discounts • Regular Team events and company-wide celebrations • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches • Hybrid and Flexible work time • Work From Abroad Program allowing up to 40 days of work outside your contracting country • Onsite Onboarding in our HQ office for an optimal start • Opportunities for personal and professional growth • Inclusive workplace and support for accommodations or adjustments during application or hiring

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🟡 Mid-level

💰 Account Manager

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