Product Success Manager I – Performance

🕒 August 19

🇦🇺 Australia – Remote

💵 A$80k - A$100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teamworks

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $235M Series F - Teamworks on 2025-06

Consulting • Healthcare • Logistics

Teamworks is a SaaS "Operating System for Sports" that unifies communication, roster and personnel management, scheduling, performance, coaching, compliance, inventory, nutrition, and other operations for professional, collegiate, Olympic/NGB, and military/tactical teams. The platform centralizes workflows, file sharing, automated processes, and AI-driven analytics (Teamworks Intelligence) to inform talent acquisition, roster construction, athlete evaluation, and game strategy. Teamworks serves thousands of teams and hundreds of collegiate departments and professional organizations worldwide, helping organizations coordinate staff and athletes, streamline operations, and improve performance.

📋 Description

• Own technical account management for APAC performance product partners across AMS, Strength & Conditioning, and early Nutrition beta customers, primarily focused on AMS • Lead new client implementations end-to-end, from configuration through go-live and adoption • Drive client value through best-practice consulting, feature introductions, and training • Troubleshoot technical and strategic client issues as the regional product expert • Partner with Sales and Customer Success teams in APAC on client needs, renewals, and expansion opportunities • Support elite sporting organisations across the APAC region

🎯 Requirements

• Strong client management skills • Strong experience in at least one of: Teamworks AMS (Smartabase), a pro-sport or high-performance organisation, or the sports technology industry • Consulting instinct to understand product fit and proactively show clients how to get more value • Living and working in an APAC timezone • Hands-on AMS build experience is advantageous • Legal right to work in the indicated location without employer sponsorship now or in the future

🏖️ Benefits

• Genuine potential to convert to a full-time ongoing role • Opportunities to travel and spend time onsite with clients • Time and resources to invest in platform skills from day one • Pay-for-performance compensation philosophy • Equal opportunity employer • Reasonable accommodations for candidates with disabilities