Software Implementation Analyst

🕒 April 7

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TecHub

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🏠 Real Estate

🤝 B2B

🏢 Enterprise

Real Estate • B2B • Enterprise

TecHub is a flexible coworking and managed office provider in Lahore offering shared workspaces, dedicated offices, enterprise-grade custom office solutions, and short-term options like day passes and virtual offices. The company also operates event and podcast studios, meeting rooms, and media/shoot spaces, and hosts networking and tech-focused events to support startups and growing teams. TecHub emphasizes modern facilities, community collaboration, and tailored workspace services with booking and tour options for businesses at different stages.

📋 Description

• Plan and execute software implementation activities for clients across various industries. • Conduct kick-off meetings, process mapping, and requirements gathering. • Configure, parameterize, and validate solutions according to client requirements. • Conduct in-person or remote training for end users and system administrators. • Monitor the post-implementation phase, ensuring stabilization and adoption of the solution. • Act as the primary point of contact with the client during the implementation process, building a relationship of trust and partnership. • Record requests, feedback, and improvement opportunities, forwarding information to development and support teams. • Prepare project status reports, communicating timelines, risks, and outcomes.

🎯 Requirements

• Experience in software implementation or support (ERP, CRM, management systems, or similar). • Knowledge of databases, SQL, and system integrations (desirable). • Familiarity with project methodologies (Agile or traditional). • Ability to analyze processes and customize solutions. • Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, or related fields. • Experience in digital transformation projects. • Project management certifications (PMP, Scrum, ITIL). • Experience working in technology companies or consulting.

🏖️ Benefits

• PPR (Profit Sharing Program) • Meal and Food Vouchers (VA/VR) • Transportation Voucher (VT) • Medical and Dental Insurance • Gympass • Pro Info - Training Incentive Program