Customer Success Technician

Job not on LinkedIn

🕒 February 17

🐊 Florida – Remote

🐊 Florida – Remote

💵 $70k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Teleo

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

💰 $12M Series A on 2022-06

Construction • Artificial Intelligence • Enterprise

Teleo is a tech startup focused on revolutionizing the construction industry with its innovative full stack solutions for heavy equipment. It provides a universal retrofit kit that utilizes a robust mesh network, allowing for remote controlled and semi-autonomous operation of machines such as dump trucks and loaders. Through its remote command center, Teleo enhances site productivity, offers safer and more comfortable working conditions, and provides improved operational visibility through real-time analytics. This technology addresses labor shortages by enabling one operator to oversee multiple devices, enhancing efficiency and performance on construction sites. Partnering with firms like John Deere, Teleo is expanding its impact globally through a strategic dealer network, aiming to transform operator environments with machine learning and AI technologies.

📋 Description

• Measuring and integrating mechanical and electrical components • Installing and optimizing on-equipment systems and network infrastructure • Troubleshooting mechanical, electrical, and connectivity issues • Supporting new vehicle, control station, and network deployments • Performing routine maintenance and service visits

🎯 Requirements

• 2+ years of experience in a Technician or Mechanic role • Experience in Mining, Construction, Mechanical, Automotive, or other Industrial fields • Experience integrating mechanical, electrical, and hydraulic systems preferred • Hands-on experience with electrical systems, including rework and splicing • Ability to use electrical test instruments (multimeter, continuity tester, etc.) • Comfortable working from technical drawings and schematics • Proficient with computers (email, chat tools, spreadsheets, documentation) • Comfortable using power tools (grinder, drill, fabrication tools) and performing mechanical assemblies • Physically capable of performing field work, including lifting, climbing, and working on heavy equipment • Ability and willingness to travel 50%+ to customer sites (regional driving and periodic out-of-state travel) • Strong communication skills and professional customer interaction • Fluent in English (written and spoken) • Demonstrated willingness to learn and grow in a fast-paced, evolving technical environment • Strong work ethic and accountability