VoIP Engineer

🔥 15 hours ago

🌐 Brazil, Argentina, +1 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

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Logo of Telnyx

Telnyx

201 - 500 employees

Founded 2015

💼 Consulting

📦 Logistics

📡 Telecommunications

💰 $2.1M Seed Round on 2014-08

Consulting • Logistics • Telecommunications

Telnyx is a modular, cloud-native platform that enables the creation of custom communications and connectivity applications. It offers a comprehensive suite of APIs accessible through intuitive SDKs and web tools. Telnyx provides AI-powered connectivity solutions, programmable networking, IoT SIM cards, and private global networks for high-quality communication services. Their platform is designed to improve customer experience through AI-powered voice solutions and offers low-latency AI services using GPU-powered infrastructure. Telnyx supports various industries by providing tools for building secure, scalable, and innovative communication and connectivity solutions worldwide.

📋 Description

• Understand how all Telephony services work and how they are integrated to the platform. • Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications. • Handle level 3 troubleshooting escalations and triaging. • Analyze telephony traffic patterns and identify issues and anomalies. • React to critical alerts in order to rapidly return to a full-service state. • Troubleshoot and resolve voice and network protocol communication issues. • Interface with partner organizations for interconnections and expansions. • Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications. • Coordinate system maintenance and deployment events. • Work with users around the globe to solve communications challenges. • Collaborate with engineers, business, sales, and operations teams to build features and solve user pain points. • Guide software developers on feature implementation and serve as the telephony subject matter expert.

🎯 Requirements

• A degree in Computer Science, Information Technology, Telecommunications or similar. • Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC). • Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer. • Experience with Linux, Open Source tools and shell scripting. • Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes. • Familiarity with programming in Python, Elixir or Go are a plus.

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