Customer Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🌪️ Kansas – Remote

🌪️ Kansas – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

TerminixSIS India

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1927

🤝 B2B

🏢 Enterprise

📋 Compliance

B2B • Enterprise • Compliance

TerminixSIS India is a leading pest management company operating in India. Part of the SIS Group, it offers a wide range of innovative pest control solutions, including termite treatment and extensive pest management for various industries such as food processing, healthcare, hospitality, and more. With a legacy of over 90 years in the pest control domain, TerminixSIS is known for its environmentally friendly and government-approved pest management practices. They provide tailored solutions to meet specific customer needs across over 250 cities, ensuring compliant and effective pest eradication, supported by trained professionals and a robust infrastructure capable of executing over 100,000 services monthly. TerminixSIS is a member of the Indian Green Building Council and adheres to several audit standards like FSSAI, HACCP, and ISO.

📋 Description

• Responsible for inbound and outbound contacts via an omnichannel approach to solve customer needs and retain customers. • Provides a high-quality service experience by answering routine inquiries and resolving problems that may require deviation from standard operating procedures. • Handles customer correspondence for service, scheduling, and billing inquiries • Offers creative Home Inspection leads to qualifying customers • Cultivates and maintains ongoing customer relationships • Uses computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshooting • Communicates with branch personnel to resolve service and scheduling issues • Initiates outbound customer service calls for various campaigns • Handles incoming calls from technicians to provide support

🎯 Requirements

• High School Diploma or GED • 1-2 years of customer service experience preferred • Ability to use a personal computer • Basic knowledge of Microsoft Word, Excel, and Windows • Ability to type 25 wpm preferred

🏖️ Benefits

• Start Day 1 for Full-Time Colleagues - No Waiting Period! • Professional and Personal Growth • Multiple avenues to grow your career • Training and development programs available • Tuition Reimbursement benefits (for FT Colleagues) • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more • 401(k) retirement plan with company-matching contributions • Vacation days & sick days • Company-paid holidays & floating holidays • A company mindset that prioritizes health, safety, and flexibility