Senior Advisor, Business Analytics – Digital Product

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Partner with Digital Product teams to align analytics and test/learn agendas with strategic priorities for business and enterprise • Translate business strategies into structured measurement approaches, including KPIs, success metrics, and hypotheses for experimentation • Proactively identify opportunities to enhance digital experience, engagement, and value creation through analytics • Support prioritization of digital investments by grounding decisions in data, performance insights, and expected business impact • Evaluate effectiveness of digital capabilities and recommend enhancements, optimizations, and new feature opportunities • Perform deep dives into performance drivers, including adoption, engagement, friction points, and leakage across journeys • Create, operationalize, and evangelize frameworks for segmentation, behavioral, and journey analysis to identify areas of opportunity • Develop and advance analytical approaches from one-time analyses to repeatable, scalable frameworks and data products • Identify key drivers of customer satisfaction, engagement, and value perception across digital experiences • Translate complex analytical findings into clear, compelling narratives that inform business strategy and enable sustained impact across enterprise • Provide strategic input into prioritization, roadmap decisions, and investment tradeoffs • Work across enterprise to incorporate analytics products and insights into enterprise strategic priorities and business growth plans

🎯 Requirements

• Strong experience in business analytics and/or digital product analytics • Strong business acumen with the ability to connect analytics to financial and strategic outcomes • Demonstrated ability to create and operationalize analytical frameworks to support outcome-oriented decision-making • Experience working in complex, evolving data environments • Excellent communication skills with the ability to translate complex analytics into business and customer implications • Proficiency in analytics tools and platforms (e.g., SQL, Python/R, Tableau, Databricks) • Familiarity with segmentation, behavioral, and journey analytics approaches (preferred) • Exposure to informing investment decisions or prioritization of business initiatives (preferred) • Experience in healthcare (preferred)

🏖️ Benefits

• Medical and vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) plan • Company paid life insurance • Tuition reimbursement • A minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence