Inside Sales Account Manager

🕒 May 14

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Logo of The RealReal

The RealReal

1001 - 5000 employees

Founded 2011

🏪 Marketplace

🛒 Retail

👗 Fashion

💰 $70M Series H - The RealReal on 2019-03

Marketplace • Retail • Fashion

The RealReal is a leading online luxury consignment marketplace that authenticates, curates, and resells pre-owned designer goods. The company operates dedicated authentication centers and combines expert human appraisal with proprietary technology to keep counterfeit items off the platform while managing logistics like receiving, photography, storage, and fulfillment. The RealReal emphasizes sustainability, inclusive retail experiences, and growth through product & technology, sales, and corporate teams to support its luxury resale business.

📋 Description

• Connect with established clients to re-engage and drive consignment activity • Follow up on leads generated by marketing team • Leverage strong client relationships to gain referrals for new business • Outreach daily to existing clients • Provide an outstanding client experience • Review contract with clients • Set pricing expectations through deep knowledge of luxury, while utilizing internal tools and resources

🎯 Requirements

• Minimum 1 year of proven success in a quota-carrying, direct sales environment • Ability to quickly build rapport and establish trust and credibility with clients • Proficiency and comfortability using software such as G-Suite, Email, SalesForce, CRM • Ability to commit to full-time hours (40 hours per week) • Self-motivation and drive to achieve results • Excellent verbal and written communication skills • Exceptional attention to detail and organization skills • A solutions-focused mentality with a growth mindset • Adaptability and openness to change • Professional appearance and demeanor • Previous experience selling luxury goods and/or services preferred • Ability to discuss and advise customers on general fashion trends and developments in the luxury market

🏖️ Benefits

• Base pay PLUS uncapped commission • $1,000/month commission (at target) - top performers earning over $2,000+/month commission • Annual Elite Club Trip for top performers • Monthly sales competitions (i.e. cash | prizes | site credit) • Employee Stock Purchase Plan • 401K with Company Match • Medical, Dental & Vision Insurance • Paid parental leave • 9 Paid Company Holidays • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

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