Senior Manager, Operations

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🔥 35 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

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The Valentino Group

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2015

🎯 Recruiter

💼 Consulting

🤝 B2B

Recruitment • Consulting • B2B

The Valentino Group is a boutique executive search and recruitment firm established in 2015 that combines human-led hiring with AI-enabled tools to place mid-to-senior leaders. They focus on confidential, outcome-driven searches and executive-caliber assessment across multiple sectors, with stated deep expertise in Aerospace Engineering, deep-tech startup scaling, AI/ML infrastructure, Big 4 CPA roles, and Healthcare. Services include direct-hire, contract staffing, contract-to-hire, executive search, RPO and workforce consulting, and a legal executive search division supporting corporate, regulatory, and government-contracting legal roles. Their clients are founders, CEOs, boards, private equity/investors and senior leadership teams seeking leadership and talent solutions.

📋 Description

• Build, test, and deploy AI-powered workflows that improve speed, quality, and consistency across commercial, marketing, and operational teams • Identify manual processes that can be automated and prototype solutions using AI tools, no-code platforms, or lightweight scripts • Support internal AI adoption by creating documentation, training materials, and practical best practices • Stay current on emerging AI capabilities and recommend tools or workflows that improve team productivity • Own Salesforce hygiene, reporting, and pipeline visibility to support strategic payer and provider opportunities • Build and maintain dashboards, workflows, templates, and systems that standardize commercial execution • Support deal operations across Sales, Solutions, Legal, and Finance to ensure smooth contracting and onboarding • Coordinate cross-functional inputs for pricing scenarios, forecasting, and revenue reporting • Support marketing automation hygiene, segmentation cleanup, and campaign tracking across platforms such as Pardot or HubSpot • Build dashboards that connect marketing activity to pipeline and business outcomes • Assist with webinars, events, executive roundtables, and related operational support • Provide flexible support across digital operations, including SEO audits, website updates, and email workflow improvements • Prepare board materials, leadership updates, and quarterly business reviews by pulling data, building slides, and synthesizing insights • Track action items from executive meetings and ensure follow-through • Help manage operating rhythms across key cross-functional initiatives • Support strategic projects requiring research, analysis, and clear synthesis of information • Serve as a central source of organizational memory by documenting decisions, context, and next steps

🎯 Requirements

• 3–6 years of experience in operations, strategy, consulting, business operations, or Chief of Staff-adjacent roles • Demonstrated comfort using AI tools as part of your daily workflow, with practical examples of how you've improved efficiency or execution • Strong analytical and technical fluency, with the ability to learn new systems quickly • Excellent attention to detail and the ability to produce polished, executive-ready work • Strong written communication skills and ability to synthesize complex information clearly • Ability to work cross-functionally and influence without formal authority • Comfort operating in ambiguity, shifting priorities, and high-velocity environments • Experience in consulting environments such as MBB, Big 4, Advisory Board, Sg2, Chartis, or similar • Early-stage startup, strategy, or business operations experience • Exposure to healthcare or healthtech, including payer, provider, or life sciences environments • Salesforce experience beyond basic user level • Marketing automation experience with Pardot or HubSpot • Experience with no-code automation tools such as Zapier or Make • Exposure to SQL, Python, or lightweight automation scripting • Experience deploying AI tools internally or supporting AI enablement/adoption • Familiarity with SEO, content operations, or digital marketing workflows

🏖️ Benefits

• Flexible work arrangements