Outbound Sales Call Center Agent

🔥 0 minutes ago

🇿🇦 South Africa – Remote

💵 $600 - $800 / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IMPACT BRANDS

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

IMPACT BRANDS is on a mission to positively impact 1 billion lives by 2045. The company focuses on empowering people to live their best lives by offering premium health and beauty products. With a global and diverse team, they aim to make a tangible difference in the world by supporting individuals in achieving wellness and improvement in their lives. The company emphasizes remote work culture, team-building, and offers various roles in manufacturing, research and development, and customer support. IMPACT BRANDS is committed to creating high-quality products that enhance the lives of their customers and contributing to social good.

📋 Description

• Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues • Clarify information and provide recommendations and solutions to customers via telephone calls • Build positive work relationships with customers to enhance the image and public perception of the company • Strive to improve customer satisfaction through excellent customer service • Place outbound calls to customers to promote new products and services • Complete call notes and call reports as necessary and update them in the database • Obtain and evaluate all relevant data to handle complaints and inquiries • Maintain a high level of knowledge about existing products and services • Perform other related tasks as assigned

🎯 Requirements

• 2–4 years of experience in outbound sales, telesales, or call center environments • Proven cold-calling experience with strong objection-handling abilities • Strong phone presence with excellent communication, customer service, and sales skills • Excellent written and spoken English communication skills (C1/C2 level) • Customer-focused mindset with the ability to adapt communication to different personality types • Strong problem-solving, interpersonal, and active listening skills • Ability to multitask, prioritize, and manage time effectively • Ability to work under pressure and handle stressful situations appropriately • Proficiency in relevant computer applications and CRM systems • Self-motivated, growth-oriented, and committed to long-term career development • Proven experience in closing high-ticket offers such as coaching, medical, wellness, or consulting services (preferred) • Ability to sell across multiple price points and product types • Consultative, ethical, and client-first approach to sales • Strong discipline in pipeline management, follow-up, and lead nurturing • Familiarity with medical, health, wellness, info-products, or food supplements is considered an advantage • A laptop or desktop computer capable of handling daily work tasks efficiently • Stable and high-speed internet connection suitable for uninterrupted calls and online systems • Quiet and distraction-free workspace for professional communication with customers

🏖️ Benefits

• Competitive base salary • Performance-based commission opportunities • Uncapped commissions • Professional training, coaching, and continuous skill development • Supportive, growth-focused, and collaborative global team culture • Permanent work-from-home setup • Long-term career growth opportunities • Vacation and Health Leaves • Health Budget • Internet Subsidy • Team-building activities and virtual events