Program Coordinator

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The Max Foundation

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare Insurance • Non-profit

The Max Foundation is a global non-profit organization that focuses on overcoming health inequities by providing access to treatment for cancer patients in low- and middle-income countries. By partnering with pharmaceutical companies and healthcare institutions, The Max Foundation delivers life-extending medications and comprehensive support services at no cost to patients. Their holistic approach includes transportation, education assistance, and connection with local resources to enhance treatment accessibility and support throughout the treatment lifecycle. Operating in over 80 countries, they play a significant role in breaking down barriers to cancer medication access, especially in areas where such services are scarce.

📋 Description

• Facilitate the day-to-day operations and administration of support programs in accordance with established guidelines • Assist the partner physician team with patient application process by ensuring all required documents are completed and eligible patients are promptly enrolled in the program • Contact patients to ensure program compliance, and provide emotional support, resource referrals, and basic disease information, as needed • Amplify patient voices by collecting and sharing stories from patients and stakeholders • Report all known patient adverse events within 24 hours, in accordance with program guidelines, including all relevant source documents • Accurately update and maintain database records on a timely basis • Proactively communicate program progress and on-the-ground developments to the program officer • Support senior team in preparing reports and tracking progress • Maintain professional communications (including face-to-face) with patients, healthcare professionals, and other key stakeholders to ensure the smooth implementation of support programs • Support the clinic to facilitate the importation and customs clearance of donated products • Handle requests tactfully by gathering feedback, identifying problems, and finding solutions

🎯 Requirements

• Diploma required, bachelor's degree preferred in Social Work, Public Health, Nursing or a related field • Minimum one year of working experience in a healthcare related field; experience in management of medicines or supply chain a plus • Comfortable and proficient using a computer and phone as primary tools for the job and able to work well independently • Communicate clearly with patients, healthcare professionals and involved stakeholders at all levels • Fluent in English and Filipino. • Well-versed with Microsoft Office including Word, Excel and Power Point • Strong organizational skills; detail-oriented in documentation and reporting • Responsible for independent and timely execution of duties • Willing to work on weekends to support patients, as needed • Possess own transportation

🏖️ Benefits

• No relocation provided.