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• Prepare and submit clean, accurate claims to insurance companies via electronic systems, mail, or fax • Respond to inquiries from providers, staff, and insurance companies regarding billing concerns • Identify, troubleshoot, and resolve billing discrepancies or complaints • Review accounts and recommend next steps to the Billing Team Lead for resolution or escalation • Perform collection activities including follow-ups, claim corrections, and resubmissions to third-party payers • Process insurance payments and maintain accurate daily deposit records • Generate and maintain daily, weekly, and monthly billing and collection reports • Participate in mandatory monthly staff meetings • Maintain strict confidentiality of patient health information and ensure full compliance with HIPAA regulations
• 1–3 years of proven experience in medical billing and collections • Proficiency in Electronic Medical Record (EMR) systems • Strong understanding of healthcare billing codes (CPT, ICD-10) and claims submission procedures • Familiarity with medical coding, third-party payer operations, and healthcare collections • Working knowledge of HIPAA and PHI confidentiality standards • High attention to detail and ability to create consistent financial workflows • Excellent communication skills for engaging with providers, staff, and documentation teams • Strong interpersonal skills and ability to thrive in a collaborative team environment
• Make a positive impact on patient care by providing the best available medical practice solutions to our physician and medical practice clients • Join a successful and continually growing USA-based company established in 1999 whose company size has doubled within the last 3 years • Become part of a team-oriented environment
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