Virtual Dental Receptionist

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🔥 11 minutes ago

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Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Answer phone calls promptly and professionally, addressing patient enquiries and concerns. • Manage patient bookings using our online dental software, including scheduling, rescheduling, and updating patient records. • Contact patients to confirm unconfirmed appointments 48 hours prior, and assist in keeping schedules full by offering earlier times to those wanting to move appointments. • Maintain accurate and well-organised patient notes and communication records. • Lodge superannuation release applications for patients. • Assist patients in setting up payment plans and ensuring all payment details are correctly recorded. • Keep email inboxes and online communication platforms updated and organised. • Request deposits from patients to secure initial consultations and treatment plans. • Collaborate closely with the clinical and management team to ensure smooth daily operations.

🎯 Requirements

• Previous experience in dental reception or healthcare administration preferred. • Strong written and verbal communication skills in English. • Experience using dental software systems (e.g., Dental4Windows, Core Practice, or similar). • Excellent organisational skills and attention to detail. • Reliable internet connection and a quiet, professional workspace. • Positive attitude, empathy, and a commitment to patient care.